General information
Check-in & Checkout
Check-in is from 3 pm. Check out time is 11 am. To request a later checkout, please contact reception.
Cancellation policy
Cancellation and prepayment terms vary according to the room type. Cancellation of an individual must be received in writing within 24 hours of arrival. If cancelled with shorter notice, one night stay is required. The same goes for a no-show. Please contact the hotel for more information.
Breakfast
Continental breakfast is included in the rates and is served on the third floor from 07:00 – 10:00 every day. Buffet, vegan, gluten-free.
HVER Restaurant
We have an excellent restaurant on-site that is open daily. Drop by for lunch or dinner, we offer a variety of dishes from juicy burgers, catch of the day, delicious veggie burgers and so on. Definitely worth the try. Happy hour is daily from 6 pm to 8 pm.
Pets
Pets are not allowed at the hotel.
Payment
Visa, Maestro, JSB, Euro/Mastercard, Discover Card Diners Club and American Express.
Children and extra beds
All children under 2 years of age stay free of charge in a cot. One child 3 – 5 years old stays free of charge when using existing beds. If an extra bed is required it will incur an extra charge. The fee depends on the price of the hotel at any given time. Please enquiry about the availability of extra beds before making a reservation. Children 6 years and above are charged as adults.
Room upgrade
Have you arrived early or would you like an upgrade? We offer an early check-in or an upgrade for an extra fee. Please know that a room upgrade always depends on availability. For reservation, contact reception or booking@hotelork.is
Additional service
We are always happy to arrange any kind of surprise for our guests for special occasions. Please contact us at booking@hotelork.is or ask our staff members in the reception upon your arrival.
Lost items
Hotel Örk stores unspecified valuables for 3 months. Please contact the hotel for more information.
Safety
Security cameras operate in the hotel’s public areas including the swimming pool area. Records are saved 6 weeks back in time. The purpose of security cameras is general security and property protection.
Theft
All thieves are appealed to the police.
Luggage service
We assist you with your heavy luggage for a small fee.
Environmental
Hotel Örk’s objective is to be a model for environmental issues, by minimizing the negative environmental impact of business. The hotel seeks to have a positive impact on the environment and society through its decisions and services. Sustainable development is the guiding principle in all of the hotel’s operations.
Our site‘s cookie policy
Cookies are files containing small text files which are saved on the user‘s device when they visit a website. A cookie cannot read data from the user’s hard disk or read cookie files created by other sites. The main reason is to identify the user each time they access the website, and also enables quality improvements and better user experiences on the site. Hotel Örk uses cookies to personalize the user‘s browsing experience. To measure and analyze the users browsing history, Hotel Örk uses i.e. Google Analytics.
You can of course still change how cookies are stored on your computer and it is possible to block cookies through browser configuration tools.
Necessary cookies
Some cookies are required to provide core functionality. The website won‘t function properly without these cookies and they are enabled by default.
Analytical cookies
Analytical cookies allow us to recognize and to count the number of visitors to our website. They collect statistical, not personal information.
Marketing cookies
Marketing cookies are used to track users across websites to allow publishers to display relevant advertisement.
Contact us
Please send us a message if you have any questions regarding the policy or our service here or through booking@hotelork.is / +354 483 – 4700.
