General information

Check-in & Checkout

Check-in is from 3 pm. Check out time is 11 am. To request a later checkout, please contact reception.

Cancellation policy

Cancellation and prepayment terms vary according to the room type. Cancellation of an individual must be received in writing within 24 hours of arrival. If cancelled with shorter notice, one night stay is required. The same goes for a no-show. Please contact the hotel for more information.


Continental breakfast is included in the rates and is served on the third floor from 07:00 – 10:00 every day. Buffet, vegan, gluten-free.

HVER Restaurant

We have an excellent restaurant on-site that is open daily from 11:30 am to 10 pm. Drop by for lunch or dinner, we offer a variety of dishes from juicy burgers, catch of the day, delicious veggie burgers and so on. Definitely worth the try. Happy hour is daily from 6 pm to 8 pm.


Pets are not allowed at the hotel.


Visa, Maestro, JSB, Euro/Mastercard, Discover Card Diners Club and American Express.

Children and extra beds 

All children under 2 years of age stay free of charge in a cot. One child under 12 years stays free of charge when using existing bedding. All children under 12 years are charged extra beds per night for extra beds. Also, older children or adults are charged extra beds per night for extra beds. The fee depends on the price of the hotel at any given time. Please inquire about the availability of extra beds before making a reservation.

Room upgrade

Have you arrived early or would you like an upgrade? We offer an early check-in or an upgrade for an extra fee. Please know that a room upgrade always depends on availability. For reservation, contact reception or booking@hotelork.is

Additional service

We are always happy to arrange any kind of surprise for our guests for special occasions. Please contact us at booking@hotelork.is or ask our staff members in the reception upon your arrival.

Lost items

Hotel Örk stores unspecified valuables for 3 months. Please contact the hotel for more information.


Security cameras operate in the hotel’s public areas including the swimming pool area. Records are saved 12 weeks back in time. The purpose of security cameras is general security and property protection.


All thieves are appealed to the police.

Luggage service

We assist you with your heavy luggage for a small fee.


Hotel Örk’s objective is to be a model for environmental issues, by minimizing the negative environmental impact of business. The hotel seeks to have a positive impact on the environment and society through its decisions and services. Sustainable development is the guiding principle in all of the hotel’s operations.

Green option – help us protect the environment 

Are you staying for more than one nigh? We always strive to keep our carbon footprint as small as possible. With your help, we can do even better. You have the option to skip daily room cleaning for the sake of the environment. In exchange, you will receive a 10% discount from any meal course at HVER Restaurant. You can tell us your decision by choosing the Green option on your SuitePad tablet. The message appears once a day between 9 pm and midnight while using the device.

If you do not mind using the same towels during your stay, we recommend you always keep them hanging on the metal railing as this will let our housekeeper know you would like to hold on them.

Our site‘s cookie policy

Cookies are files containing small text files which are saved on the user‘s device when they visit a website. A cookie cannot read data from the user’s hard disk or read cookie files created by other sites. The main reason is to identify the user each time they access the website, and also enables quality improvements and better user experiences on the site. Hotel Örk uses cookies to personalize the user‘s browsing experience. To measure and analyze the users browsing history, Hotel Örk uses i.e. Google Analytics.

You can of course still change how cookies are stored on your computer and it is possible to block cookies through browser configuration tools.

Necessary cookies

Some cookies are required to provide core functionality. The website won‘t function properly without these cookies and they are enabled by default.

Analytical cookies

Analytical cookies allow us to recognize and to count the number of visitors to our website. They collect statistical, not personal information.

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Contact us

Please send us a message if you have any questions regarding the policy or our service here or through booking@hotelork.is / +354 483 – 4700.


(+354) 483 4700


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